Terms of Service

Welcome to Benli Pet. By accessing and using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Account Registration

To place orders, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your account credentials.

Products and Services

• All products meet Kenyan safety and quality standards
• Product descriptions and images are as accurate as possible
• We reserve the right to refuse service to anyone
• Prices are subject to change without notice
• Product availability is not guaranteed

Orders and Payment

All orders are subject to acceptance and availability. We accept M-Pesa, card payments, and payment on delivery for qualifying orders. Payment must be received before order fulfillment.

Delivery

Delivery times are estimates and not guarantees. Benli Pet is not liable for delays caused by third-party courier services or factors beyond our control.

Returns and Refunds

Returns are accepted within 7 days of delivery for unused, unopened items in their original packaging. Please contact us immediately if you receive a damaged or incorrect item. Refunds are processed upon receipt and inspection of returned goods.

Product Safety

By purchasing from Benli Pet, you agree to use products as intended and follow all manufacturer instructions. We are not liable for misuse of products.

Limitation of Liability

Benli Pet shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Benli Pet and protected by copyright laws.

Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date.

Contact Information

For questions about these Terms, contact us at:

• Email: Info@Benlipets.Com
• Phone: +254 790976649
• Address: Karen Road 102, Nairobi, KE

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya.